Job Posting CLOSED
HRP Enablement Specialist
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About the position...
Are you living within
the HR world and long to spend your days helping people solve their problems
with excitement and purpose? Are you passionate about learning new things and
sharing your knowledge with others? Would
you enjoy onboarding and training customers about software that would allow
them to own their time and realize value quickly? This position gets to work with employers
across the country and through technology and process improvements help HR
professionals do what they love to do: improve the lives of their employees.
Integrity Data has a
passion to build a great business for our employees and to empower our
customers to do the same. We run the business by our core values of operating
with excellence and integrity, being eager to help and solve problems, and
continually learning, developing, and applying. We want someone that is a ‘builder’,
who enjoys building and improving processes, proposing new ideas to explore, and finding
new or different ways to make customers and teammates happier and more
impactful in their roles. Simply put, the heart of our business is helping people!
If any of these describe or excite you, then you should
apply!
- Passionate about helping others
succeed.
- Enjoy autonomy for finding creative
solutions vs. simply following routine tasks.
- Love working as part of a team of
other extremely talented individuals.
- Humble enough to learn.
- Confident enough train others.
- Understand the value of excellence
vs. adequate.
- Honest enough to do the right thing.
- Thrive making someone else’s day
great.
Pertinent Applicant Information
We
prefer in-person but are also offering remote employment for this position.
Preference will be given to residents of the following states: AZ, FL, IA, IL,
MA, ME, MN, NE, NJ, NM, NC, ND, OH, TN, TX, VA, WI.
When applying for this position, please be prepared to
upload a current resume and a short 2-minute video that
answers one of the questions below.
- Tell us about your work history. Why is it relevant to this
position?
- How do you handle stress and pressure?
- How do you manage your time? Day/Week?
- What excites you about working for Integrity Data?
- Why would you be the perfect person for this role?
Review the Summary below for Specific Details...
Employers across the country struggle with finding, hiring,
retaining, and engaging quality members of their workforce. Applicants and
employees desire easy to use and convenient methods of interacting with an employer.
Modern software is supposed to help employers and employees accomplish this,
developing a more impactful, engaged, and transparent working relationship
between employers and employees. This position is designed to do just that! In this role, you will engage with employers
across the country who are trying to improve their operations. You will help
them understand how to use the software, help them see value in the solution
quickly, and help their learning processes be as delightful as possible.
Integral to this position is the ability to interact directly with customers
throughout their Customer Value Journey with Integrity Data with sound Human
Resources (HR) guidance and training that solves their problems and enhances
their use of the software solution.
Essential Functions
Reasonable
accommodations may be made to enable individuals with disabilities to perform
these essential functions.
Product Implementation
·
Deliver HR onboarding services to customers and Microsoft
reselling partners by training people on the software
·
Collaborate with payroll implementation consultants to
oversee a cohesive HR and payroll implementation for each customer deployment
Product Training
·
Deliver HR software training and how-to-help to customers
and partners at deployment and ongoing
·
Educate internal selling team members on HR solution
features, functions, and benefits and assist the team with HR related pre-sales
scenarios
·
Participate in community forums, webinars, and other events
to teach prospects, customers, and partners about the HRP solution
Customer Enablement
· Suggest creative HR customer onboarding options and
validate pricing for services
· Provide post-deployment support to customers
· Communicate information between Customer Success Team and Engineering
Team around HRP software integration and functionality
· Collaborate with Engineering Team on software development
and integration by being the subject matter expert (“SME”) and point of contact
for testing the user experience
Solving Issues/Understanding Trends
·
Serve as HR SME expert internally and externally to solve
customer problems and provide proactive guidance based on activity and issue
patterns
· Seek and share customer needs to internal product owners
and product developers to improve issues and facilitate improved functionality
and increased time-to-value
Providing clear and informative educational materials
and knowledge
·
Create and document best practices for a successful HRP
software deployment experience
·
Create and post “How-To” guides in the I.D. Resource Center
for use by Integrity Implementation Consultants, customers, and partners
·
Produce new knowledge base articles (“KB’s”), videos, and
other material with HR content
·
Suggest content additions inside Integrity’s HRP solution
to product owners and developers
Other
duties as assigned.
Required Education and Experience
·
2+ years in an HR department or as an HR Generalist
·
2+ years processing payroll, collecting time data,
remitting payroll taxes, and helping employees
·
2+ years of client management experience
· High level of understanding of Human Resources areas such
as labor laws, hiring, terminations, recruiting, benefits administration, and
performance reviews
·
Knowledge of employment law including FLSA, FMLA, ADA, and
COBRA
·
Experience using HR and Payroll software and systems
·
Enjoy helping others learn and have experience doing it
·
Solid understanding of Microsoft Office Suite applications
Preferred Education and Experience (that will land you at the top of the salary range)
·
Bachelor’s degree in business management or human resources
management or equivalent experience
·
HRCI/SHRM certification
·
Experience delivering software support and/or software
training
·
Intermediate or above project management skills
Salary Range
$67,500
to $77,500
Benefits
·
Major Medical Group Insurance (optional: starts first day
of the month following the 30th day of employment)
·
Health Reimbursement Arrangement (HRA) - must participate
in Major Medical Group Insurance to be eligible
·
Flex Spending Account/Dependent Care Account (optional)
·
Voluntary vision and dental insurance
·
Short-Term and Long-Term Disability Insurance (Employer
Paid)
·
Life Insurance (Employer Paid)
·
401(k) Plan (6 month waiting period, 100% vested upon
enrollment)
·
Eight (8) paid holidays as
described in employee handbook
·
PTO Plan as described in employee handbook